Key Account Sales Manager

Key Account and Project Delivery Manager

• Location: Stevenage/Field-based
• Salary: £38,000 - £40,000 with OTE £45,000 - £50,000
• Job Type: Full-time

We are seeking a commercially driven and highly organised Key Account and Project Delivery Manager to manage client relationships, secure new business, and oversee projects from initial enquiry through to successful delivery and handover. This role blends sales, account management, and project delivery, ensuring customers receive high-quality catering equipment solutions delivered on time, within budget, and to the highest standard.

Day-to-day of the role:

• Sales & Business Development:
  • Identify and develop new business opportunities across various sectors including hospitality, education, healthcare, and commercial foodservice.
  • Build and maintain strong relationships with consultants, contractors, and end-user clients.
  • Prepare, present, and negotiate proposals, quotations, and tenders.
  • Achieve and exceed individual and team sales targets.
  • Drive repeat business and long-term client partnerships.
• Account Management & Client Relationships:
  • Act as the primary point of contact for key client accounts.
  • Manage client expectations throughout the full project lifecycle.
  • Identify opportunities for upselling and cross-selling additional products or services.
  • Maintain strong aftersales relationships to encourage repeat business and referrals.
• Project Delivery & Coordination:
  • Manage projects from order placement through to installation and completion.
  • Liaise with internal teams, suppliers, and contractors to ensure smooth and timely delivery.
  • Coordinate project timelines, lead times, logistics, and installation schedules.
  • Proactively resolve commercial, technical, or delivery challenges.
  • Ensure project milestones, budgets, and margin targets are achieved.
  • Oversee snagging, handover, and customer sign-off.
• Design & Solution Support:
  • Work with design teams to develop practical and cost-effective catering equipment solutions.
  • Interpret client briefs, drawings, and technical specifications.
  • Support value engineering while maintaining quality, performance, and compliance standards.
  • Ensure proposed solutions meet operational and regulatory requirements.

Required Skills & Qualifications:

• Proven experience in sales, account management, and project delivery within catering equipment, commercial kitchens, or foodservice.
• Strong understanding of commercial kitchen equipment, layouts, and workflows. May also suit people from construction, shop-fitting, or similar backgrounds
• Experience managing projects from sale through to delivery and installation.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to interpret technical drawings and specifications.
• Strong commercial awareness, pricing skills, and margin control.
• Highly organised with the ability to manage multiple projects simultaneously.
• Proficiency in CRM systems and Microsoft Office (AutoCAD, Revit, or similar is an advantage).

Benefits:

• Competitive salary with commission/bonus opportunities.
• Car Allowance (if applicable).
• Career progression within a growing specialist catering equipment business.
• Supportive, collaborative, and professional team environment.

To apply for the Key Account and Project Delivery Manager position, please submit your CV