Key Account Manager

About the Role

We are looking for an experienced Key Account Manager to support and develop key customer relationships while taking ownership of a selected account.

Working closely with the Managing Director, Key Account Team and cross-functional teams, you will play a key role in delivering profitable growth through customer engagement, account management, commercial projects and operational excellence.

Key Responsibilities

• Support account management in the UK.

• Act as a key point of contact for customer queries, commercial updates, issue escalation and cross-functional follow-up.

• Prepare account reports, meeting packs, customer updates and performance summaries using sales, store and market insight.

• Support range reviews, new product listings, product setup, and customer-specific administration.

• Develop growth opportunities across assigned accounts, including range, merchandising, activation and category initiatives.

• Coordinate with Marketing on brand projects, campaign rollouts, in-store activation and customer-specific commercial alignment.

• Work with QC, Logistics, Demand Planning, Stock Control and Admin teams to resolve customer issues and protect service standards.

• Identify account risks, execution gaps and commercial opportunities.

Skills & Experience Required

• Strong commercial acumen.

• Previous Exposure to Fresh Produce will be an asset.

• Exposure to Discounter Channel.

• Excellent customer relationship and communication skills.

• Confident presentation and reporting ability.

• Strong organisation and project follow-through.

• Ability to manage multiple priorities and stakeholders.

• Good analytical skills and proficiency in Microsoft Office, especially Excel and PowerPoint.

• German language skills will be preferred.

• A full driving licence is preferred.

Why Join Us?

• Gain exposure to some of the most important retail customers in the market.

• Take ownership of your own customer portfolio from an early stage in your career.

• Work alongside experienced commercial leaders and cross-functional teams.

• Build expertise across sales, category management, customer development and commercial execution.

• Be part of a collaborative team focused on growth, innovation and customer excellence.