ITSM Platform Lead: ServiceNow & Global Integrations

A leading entertainment company seeks an ITSM Platform Lead to strategically own and develop their ITSM platform, predominantly ServiceNow. You will drive integrations, enhance user experiences, and ensure alignment with business needs. The ideal candidate will possess experience with ITSM platforms, excellent communication skills, and an ITIL certification, alongside the ability to manage vendor relationships and lead continuous improvement initiatives. This role offers a competitive salary and benefits including annual passes and discounts.