ITOM/ITAM ServiceNow Technical Consultant

Why SoftwareOne?

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose driven culture where your ideas matter, your growth is supported, and your career can go global.

The role

Are you a ServiceNow ITOM expert who thrives on connecting complex data landscapes and turning them into powerful, business driving solutions?

Do you enjoy working at the intersection of CMDB, Discovery, Cloud, and IT Asset data - while influencing customers with thought leadership and technical excellence?

If so, this is your opportunity to join a high impact consulting team delivering transformative ServiceNow ITOM and ITAM solutions across EMEA.

As a Subject Matter Expert in ServiceNow, you will:

• Lead technical delivery of ITOM/ITAM implementation projects
• Design and configure CMDB, Discovery, Operational Intelligence, and Cloud integrations
• Connect enterprise data sources (Intune, SCCM, JAMF, cloud APIs, security tools, etc.)
• Advise customers on best practices and long term platform strategy
• Run technical workshops and guide future state solution design
• Ensure solutions align with ServiceNow standards and deliver measurable outcomes

You'll work across public/private cloud, enterprise infrastructure, and modern environments - turning complex IT landscapes into trusted, governed CMDB ecosystems.

What we need to see from you

• Multiple years of ServiceNow experience with strong ITOM focus
• Deep knowledge of CMDB, Discovery, and ITIL models
• Experience with cloud platforms (AWS, Azure, GCP)
• Strong infrastructure background (Windows/UNIX, network, compute, storage)
• Scripting skills (PowerShell, Python, JavaScript, etc.)
• Experience with integrations (REST, SOAP, APIs)
• ServiceNow CSA and CIS ITOM required (CIS SAM/Discovery a plus)
• Strong consulting mindset, communication skills, and customer focus
• Fluent English

Join us to shape enterprise IT operations across EMEA - combining deep technical expertise with real customer impact.

Job Function

Software & Cloud

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at .

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.