I.T/Change Transformation Manager

Job Title: IT Transformation Manager
Location: Hybrid/Flexible (with travel across the UK and France)
Contract Type: Full-time, Permanent
Industry: Professional Services/Manufacturing/Technology
Salary: Competitive, based on experience

About the Role:
We are looking for a people-focused and proactive IT Transformation Manager to support the successful delivery of digital and business change initiatives across a global organisation. This role is part of the IT PMO function and plays a key role in driving user adoption, stakeholder engagement, and long-term value from technology investments.

Key Responsibilities:

• Lead and support the planning, execution, and delivery of IT and business transformation projects.
• Champion user adoption and change management across systems, processes, and roles.
• Collaborate with cross-functional teams to ensure smooth transitions and high engagement.
• Coach leaders and managers on how to support their teams through change.
• Facilitate Change Advisory Board (CAB) meetings and stakeholder communications.
• Develop training materials and support the rollout of training plans.
• Identify and mitigate risks related to transformation and user adoption.
• Act as a key point of contact for engaging business users in the "why" behind change initiatives.

Must-Have Requirements:

• Fluency in both French and English (spoken and written).
• Willingness and ability to travel across the UK and France as part of project delivery and stakeholder engagement.
• Strong experience in IT project delivery and business change management.
• Proven ability to drive user adoption and system utilisation.
• Excellent communication and stakeholder engagement skills.
• Experience working in structured project environments (Agile, Waterfall, or hybrid).
• Comfortable managing resistance and building buy-in across diverse teams.

Desirable:

• Experience with ERP systems, ServiceNow, or similar platforms.
• Change management certifications (eg, PROSCI, AKDAR).
• Background in global or matrixed organisations.