Italian and Spanish speaking Technical Support Engineer

Italian and Spanish speaking Technical Support Engineer

Location: Watford

Salary: up to £50,000 per annum plus benefits

Ref: 8147TE

Company Profile

A well-established and award-winning company with international operations.

Responsibilities

Main duties:

• Provide first line technical support and diagnose electrical or mechanical faults.

The role

• Provide first line technical support and remote fault diagnosis.
• Conduct initial assessment, identify faulty parts or systems, and react accordingly.
• Organise visits from specialised field engineers depending on the fault.
• Order replacement parts and ensure timely delivery.
• Escalate enquiries when required and complete all necessary documentation.
• Log support cases and keep the client and system updated on the process.

Candidate's Profile

• Fluent in Italian AND Spanish (written and spoken) - Essential
• Previous experience in electrical or mechanical engineering within the print industry - Essential
• Knowledge of electrical and mechanical schematics.
• Proactive, confident, and dynamic personality.
• Excellent communication skills and a team player.
• Computer literate (MS Office, Internet).
• Able to work in a fast-paced environment.