IT Technical Analyst

Overview

Endeavour has a 6-month contract opportunity for an IT Technical Analyst to join a leading Housing provider.

The selected IT Technical Analyst will report to the IT Product Manager.

Responsibilities

• work with key IT and business stakeholders to develop requirements for change projects with a technology focus.
• lead on definition of quality requirements for use by internal and external development and implementation teams.
• work with stakeholders to define ways of working which encourage system adoption and minimise customisation and development of solutions.
• own, complete and deliver such artifacts as are required to enable robust design decisions to be made and effective solutions implemented including process maps, requirements documents, gap analysis, data dissemination diagrams, etc.

Required skills/experience

• Experience of Process/ System implementation
• Demonstrable experience in various analysis methods/techniques
• Strong facilitation, communication (written and verbal), listening and presentation skills, with experience of running results driven workshops
• Working knowledge and appreciation of a range of project methodologies (waterfall, agile)
• Ability to work in high pressure situations ensuring deadline objectives are achieved through effective planning
• Exceptional analytical, numerical, and written skill
• Excellent business relationship and stakeholder management skills
• Results orientated with excellent written and verbal communication skills and the ability to influence stakeholders through effective inter-personal skills.
• Proven experience of documenting complex business and system processes, including use of Visio or specific process modelling tool.
• Proven experience of working in complex IT change programmes.
• Proven experience of requirements gathering and analysis.
• End-to-end experience of the project lifecycle.
• Experience interacting directly with end users in a project scenario.
• Prioritises multiple tasks effectively and successfully engages in multiple initiatives simultaneously.