IT Support Engineer (3rd Line) | 6 months | £300 - £400 | Outside IR35 | Hybrid Remote

IT Support Engineer (3rd Line) | 6 months | £300 - £400 | Outside IR35 | Hybrid Remote

We're recruiting for a 3rd Line IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rd line of the support spectrum. This role is determined as Outside IR35 and requires onsite work 1-2 times a week in Wiltshire.

Key Requirements

• Work closely with Head of IT Operations, Service Delivery Manager and Infrastructure team to ensure success.
• Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth handover.
• Skills across the 1st-3rd line support spectrum to ensure efficient delivery - (Entra and Intune required)

Highlighted Tasks Include

• Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft 365 and GSuite sources, varying levels of IT support available to the originating accounts.
• Information and document store migrations, including Microsoft tenant-to-tenant, GSuite to Microsoft, and third-party document stores to Microsoft
• Assist with the deployment of endpoints to users, including laptops and mobile devices.
• Decommissioning Services infrastructure, working with Compliance teams to identify stored data and determine required retention periods.

What you need to do now
If you feel like this 1st - 3rd Line Support role is a good fit for you and would like to know more then please apply with your most up to date CV.

IT Support Engineer (3rd Line) | 6 months | £300 - £400 | Outside IR35 | Hybrid Remote