IT Support Engineer

IT Support Engineer - Contract (Inside IR35)

Location: Manchester (on-site)
Contract: 3 months
Rate: £200 per day (umbrella only)
IR35: Inside IR35

Overview

We are looking for a hands-on IT Support Engineer for a short-term, on-site contract in Manchester. The role is focused on user support, onboarding new starters, laptop staging, and providing high-quality VIP support.

This position places a strong emphasis on communication, proactiveness, and customer service rather than deep technical expertise.

Key Responsibilities

• Provide on-site IT and desk-side support to office users

• Assist new joiners, including laptop setup and onboarding

• Stage and configure laptops prior to deployment

• Manage IT stock and assets

• Deliver VIP/executive support as required

• Support general ad-hoc IT requests

Skills & Experience

• Previous experience in an IT support/desktop support role

• Excellent communication and customer-facing skills

• Proactive, reliable, and comfortable working independently

• Confident supporting users at all levels