IT Support Engineer

IT Support Engineer | Great Yarmouth

My client is looking for an IT Support Engineer manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services.

The role will be site based 5 days per week in a manufacturing type environment.

Key responsibilities of the IT Support Engineer:

- Provide 1st and 2nd line support related to EUC technologies.

- Troubleshoot and resolve issues related to M365, Active Directory and Windows 11.

- Troubleshooting and solving hardware issues with printers and other peripherals.

- Escalation of other issues to the relevant departments

IT Support Engineer Experience/Technologies:

- Understanding of Windows 10/11 operating system - Administration and support

- Microsoft Stack including Office 365

- Active Directory - Administration and management

- Used to a mix of ticketing system and deskside requests - User support

- Communication and interpersonal skills.

The successful IT Support Engineer candidate will be commutable 5 days a week to Great Yarmouth.

Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website.

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