IT Support - Bilingual German or French IRC280910

IT Support - Bilingual German or French IRC280910

Designation: Software Engineer

Function: Engineering

Experience: 0-1 years

Location: United Kingdom - London

Skills: attention to detail, communications, customer research

We are seeking an experienced Bi lingual IT Support professional to join our team in London. We are looking for an individual with technical support experience, fluent in both spoken and written English and German or English and French.

Requirements

Must be flexible with rotational shifts & week offs (365 days, 24/7 support). Hours of work 9am to 6pm (40 hours per week) on shift rota 5 days a week, including weekends and bank holidays.

• Excellent communication skills in both German or French and English (read, write, email etiquette).
• Skilled researcher and comfortable using a variety of online sources in various languages.
• Keen attention to detail.
• Self motivated.
• 1 year technical support or other problem solving experience preferred, not necessary.
• Able to maintain a positive attitude and attention to detail when performing repetitive tasks.
• Adaptable and able to learn new projects and processes.
• Good judgment and decision making capability.

Job responsibilities

• Read and write provided text in recommended format.
• Strong in German or French & English grammar: articulation, sentence structure.
• Able to coordinate and swap between multiple workflows and adapt to a fast paced environment.
• Strong web research ability: analyzing and interpreting patterns and trends, recording findings by taking written notes and using appropriate software.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, building connections with collaborative teammates, supportive managers, and compassionate leaders.

Learning and development. We are committed to your continuous learning and development, sharpening your skills and advancing your career at GlobalLogic.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients worldwide.

Balance and flexibility. We believe in balance and flexibility, helping you integrate work and life.

High-trust organization. Integrity and trust are cornerstone of our value proposition.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward thinking companies. Since 2000, we've been at the forefront of the digital revolution - helping create innovative digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries.