IT Specialist

IT Specialist page is loaded IT Specialistlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 30, 2025 (30+ days left to apply)job requisition id: JR33797 Job TitleIT Specialist Job Description Reports to: Duty Manager Location: London - Heathrow (T5 site) Contract Type: Permanent Introduction to role Vanderlande is the global market leader in baggage handling systems for airports, and sorting systems for parcel and postal services. The role of the Client Device is to ensure that the baggage system infrastructure runs effectively & efficiently. Role Responsibilities This role would suit someone who will exercise caution whilst at the same time adhere to rules and procedures. Maintaining quality and the ability to work in a friendly manner to high standard operating procedures that are important aspects of this job. The role is technically orientated and involves a variety of activities which require attention to detail and the ability to communicate with others. If you are self-disciplined, logical, accurate, compliant, factual, conventional, flexible, active and have the ability to persuade and advise others in areas of your knowledge and expertise then this role would suit you.Your responsibilities and activities will include: Manage the WINTEL Infrastructure estate. Support of Baggage Information Displays (BIDS) Support of Manual Coding stations, Problem Bag stations, Vibes and Scada clients Monitor ticketing queue and responds to service requests or incidents. Resolve/escalate infrastructure related incidents in a timely manner minimizing potential disruptions Performs routine maintenance tasks for infrastructure systems as required Maintain a good working knowledge of current infrastructure and future trends Monitor systems and identify performance issues proactively Support, design, implement and test of disaster recovery routines & procedures Follows defined procedures to monitor systems resolve problems or escalate. Develop and maintain new and existing procedures Ensure all requests are dealt with efficiently, and correctly in order to carry out daily task and duties plus housekeeping Role Qualification and Skills Windows XP/7/10/11 desktop OS A sound grasp of ICT skills including use of MS Office Linux/Unix (Experience or understanding) Backup/Restore imaging technologies (Awareness and understanding) PowerShell/Python or any scripting experience. Network/Wireless/Routing (Understanding and awareness) Ability to work as single skillset knowledge source Ability to work under pressure to strict time scales Good Analytical Skills Understand incident management and ticket assignment, working within published SLAs and OLAs What we offer 28 days annual leave (excluding public holidays) Private Medical Cover Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing A challenging work environment with lots of opportunities of career progression. Cycle to work scheme Pension with Aviva Access to Achievers an award-winning recognition platform that inspires to recognize your coworkers where points are awarded that can be exchanged for a range of goods and discounts Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application. Aspire. Grow. Achieve. Together Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement environment. We are the global market leader for future-proof logistic process automation at airports - from London Heathrow to Singapore Changi - and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects.To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.You will grow , take ownership and make every day better as you continue on the road to success with your spirit of adventure - and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers' expectations in over 100 countries.