IT Site Support Engineer - Infrastructure & Incident

Ball Corporation in Luton, UK is seeking a Functional Analyst, Site Support to provide IT end-user support and manage enterprise systems. You will troubleshoot issues, guide incident resolution, and contribute to service delivery across multiple locations.

The role requires strong communication and collaboration skills, experience with ServiceNow, and a background in IT infrastructure. This position is based on-site at Ball's Luton site with opportunities to influence global IT operations.