IT Service Desk Specialist - Own Incidents & SLA

A leading technology solutions provider in Stevenage seeks a Service Desk professional to manage IT incidents and ensure customer satisfaction. The ideal candidate will possess strong communication skills and a customer-first attitude, demonstrating ambition and the ability to work in a team. This full-time, permanent role offers opportunities for career development in a supportive environment with diverse colleagues and a focus on inclusion. Benefits include a company pension and health & wellbeing programs.