IT Service Desk Lead - Travel & Hands-On Tech

A growing technology firm is seeking an IT Service Desk Lead in Birmingham. In this role, you'll be the go-to problem solver for technology across various locations while mentoring a direct report. You will troubleshoot POS systems, manage incidents in Jira, and develop reporting to enhance IT support. Ideal candidates will have leadership experience and a strong understanding of networks. This role offers a competitive salary between $90,000 and $110,000 and travel opportunities.