IT Service Desk Analyst - On-Site (Moodiesburn)

A technology service provider in Glasgow seeks an IT Service Specialist to serve as the primary contact for IT queries. Responsibilities include logging and resolving technical issues, monitoring service requests, and ensuring user satisfaction. Candidates should have at least one year of technical support experience, strong communication skills, and a basic knowledge of hardware and software. This is a full-time, on-site role that offers a competitive benefits package and valid certifications are advantageous.