IT Service Delivery Manager - Service Excellence & Change

A financial services company based in Bradford is seeking a Service Delivery Manager to ensure IT services meet the needs of the business. You will drive service excellence and business relationships while overseeing ITIL best practices. The ideal candidate will have proven IT service management experience and demonstrated success in service transitions. The role offers full-time permanent employment with generous benefits, including up to 30 holiday days, parental leave, and a pension scheme.