IT Service Delivery Lead - Governance & Incident Management

Assystem GmbH in Bolton is seeking an IT Service Delivery Lead to oversee service management processes and ensure high levels of customer satisfaction. The ideal candidate will have 3-5 years of experience, strong leadership skills, and knowledge of service management methodologies such as ITIL.

You will be responsible for coordinating internal stakeholders, monitoring performance metrics, and driving improvements in service delivery. Join us to contribute to innovative projects in the energy sector.