IT Service Delivery Lead - Flexible, High-Impact Role

A leading technology company in Cardiff is looking for an Associate Manager - IT Service Delivery to manage a team and ensure high-quality IT support. This role involves overseeing day-to-day operations, leading technicians, and ensuring adherence to IT governance. The ideal candidate will have a strong background in IT, customer service skills, and leadership experience. We offer competitive salary and a supportive team culture focused on professional development and innovation.