IT Service Assurance Lead - Infra & Cloud Ops

A leading service provider in the UK is seeking an IT Service Assurance Lead to ensure effective delivery of IT services across key business areas. The role involves managing relationships with business stakeholders, leading major incidents, and driving continuous service improvements. Candidates should have extensive IT management experience, strong leadership skills, and a solid understanding of ITIL. This position offers a personal contract with hybrid working options and a competitive benefits package.