IT Project Coordinator for an MSP

Do you thrive on keeping multiple IT projects organized, on track, and delivered with excellence - from onboarding and network upgrades to M365 migrations - all within a fast paced, multi client MSP environment?

Are you the kind of person who can translate tech jargon into clear, client friendly communication?

Do you get excited about building trust with clients and collaborating with engineers in a fast moving Managed Services environment, driving projects that genuinely make a business better?

ONE 2 ONE is one of the region's growing IT companies. Our mission is simple: to educate, empower, and serve our customers while delivering a true 5 Star IT experience. We don't just fix IT problems, we take a proactive, business oriented approach that keeps our clients ahead of the curve.

We are seeking a motivated & experienced IT Project Coordinator (MSP) to lead IT projects from planning through delivery. You'll balance timelines, budgets, and resources across a fast moving, multi client MSP environment-serving as the primary client contact and coordinating teams to keep every project aligned with client expectations and ONE 2 ONE's 5 Star IT Experience and quality standards.

What You'll Do

• Lead multiple client IT projects from planning through close out, balancing up to 40 concurrent initiatives across Entry, Onboarding, and Advanced project tiers.
• Manage and coordinate project timelines, budgets, and communication among clients, vendors, and internal teams to keep initiatives on schedule and moving forward.
• Serve as the primary point of contact for assigned projects, ensuring clarity, accountability, and 5 Star client experiences.
• Maintain project documentation, task assignments, and budget to actual tracking, proactively managing timelines and risks to keep delivery on track.
• Contribute to department goals around revenue, utilization, budget accuracy, and client satisfaction.

Qualifications

• Bachelor's degree in IT, Business, or related field or equivalent MSP project experience
• 1-3 years of project coordination or management experience, ideally in an MSP or IT services role.
• Familiarity with M365, SharePoint, networking, or infrastructure project workflows
• Strong organizational and communication skills; comfortable managing many active projects simultaneously
• CompTIA Project+ certification or equivalent project management experience
• A client service mindset and calm professionalism when priorities shift quickly

Why Join ONE 2 ONE Inc.?

• Shape the Future: Make an impact with a growing company that values your input and initiative.
• Competitive Compensation: Salary Range is $65k-$85k, reflecting the value of your expertise
• Collaborative Culture: Join a supportive team that celebrates wins together.
• Performance Based Rewards: Enjoy competitive bonus program designed to recognize and reward your achievements.
• Comprehensive Benefits: Health, dental, vision, PTO, 401k, and more to support your well being and future.

Ready to lead IT projects from planning into successful outcomes?

Apply now to join ONE 2 ONE Inc. and make a real difference!

To be considered for this role, please take this short 10 minute survey: