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IT Problem and Service Insights Manager

Posted 59 minutes 3 seconds ago by University of Salford

£46,970 Annual

Permanent

Not Specified

Sales & Marketing Jobs

Manchester, Salford, United Kingdom, M5 4WT

Job Description

University of Salford's Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root causes, produce actionable insights and influence strategic decisions across t click apply for full job details

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