IT Operations Manager London

Nevis is building the world's first AI wealth management platform. In just 9 months, Nevis has grown to have over $50 billion of assets under management on its platform and is on track to have over $100 billion by the end of this year.

Nevis is also backed by world leading investors and has raised a total of $40 million from Sequoia Capital, ICONIQ and Ribbit. Together it makes Nevis one of the highest funded and fastest growing Series A startups in Europe.

We are looking for an IT Manager (Head of IT Operations) who will act as the primary owner and point of contact for all internal IT operations at Nevis. This role is responsible for ensuring that Nevis' IT environment is secure, compliant, scalable, and reliable, while supporting both business and engineering teams.

You will own IT operations end-to-end - from identity and access management, device and vendor management, and onboarding/off-boarding, to security compliance processes (SOC) and audit readiness - working closely with Engineering, Security, and People teams.

• Act as the single point of accountability for IT operations across Nevis

• Own administration of Google Workspace (GSuite), including user lifecycle management, access controls, and security settings

• Manage user access and identity management across all internal systems and tools, enforcing least-privilege access

• Own end-to-end onboarding and off-boarding from an IT perspective, in close partnership with People and Engineering teams
  Own endpoint and mobile device management (MDM) for laptops and mobile devices, including security standards, inventory, and lifecycle management

• Lead operational execution of IT security policies and compliance requirements, including SOC (SOC 2) controls

• Manage compliance tooling such as Vanta, including evidence collection, control monitoring, and audit preparation

• Act as the primary IT partner for the Engineering team, supporting tooling and access needs while maintaining security and compliance

• Manage IT and security vendors, including selection, renewals, licensing, and performance

• Develop, maintain, and enforce IT policies, procedures, and documentation

• Own IT incident management, troubleshooting, and escalations, ensuring minimal disruption to the business
  

• 5+ years of experience in IT Operations, Systems Administration, or IT Management

• Proven experience acting as the primary owner / head of IT operations in a growing organisation

• Strong hands on experience with Google Workspace (G Suite)

• Solid experience with identity and access management, MDM, and endpoint security

• Experience supporting security compliance frameworks, ideally SOC 2

• Hands on experience with Vanta or similar security compliance platforms

• Comfortable working closely with Engineering teams and supporting technical workflows

• Security first mindset with strong attention to operational detail

• Highly organised, proactive, and able to operate independently in a fast paced environment
  

• Experience in fintech, SaaS, or other regulated environments

• Familiarity with tools such as Okta, JumpCloud, Jamf, or similar

• Experience supporting remote first or distributed teams
  Experience improving IT processes in high growth startups or scale ups
  

• Work alongside a high calibre founding team backed by some of the best investors in the world

• A fast paced, high growth environment with the opportunity to shape how the business operates

• Be part of a mission driven company transforming the wealth management industry with huge potential for global impact

• 25 days' annual leave

• Private medical insurance

• Competitive salary and benefits package, including company equity