IT Lead (Volunteer role)

Year after year, London's Pride celebrations bring people together in amazing ways. The connections and community we build lay the groundwork for a brighter, more inclusive future. Now's your opportunity to play a meaningful part of Pride in London.

Pride in London is embracing a renewed sense of purpose that resonates with everyone. We stand as a beacon to highlight ongoing challenges within the LGBTQ+ community, even amidst progress. Our roots intertwine the protest origins of Pride with the spirit of celebration. Our guiding values - Visibility, Unity, and Equality - drive every step we take.

Our incredible team is a blend of passionate staff and volunteers who champion diversity, inclusivity, and understanding. We hail from diverse walks of life, forming a vibrant community of change-makers. Our ultimate goal? To amplify awareness of LGBTQ+ matters and advocate for the rights that ensure equal lives for all.

With a diverse and dedicated year-round team of around 150 volunteers, we orchestrate Pride in London, the incredible event that unites us all. Your unique voice can contribute to the symphony!

Pride in London stands committed to truly representing every facet of our community. We celebrate equality, diversity, and inclusion. Our focus is on enriching the diversity of our volunteers, ensuring that Black, Asian, Minority Ethnic, Disabled, Trans, and all communities are vividly reflected within our teams.

We invite you to join us and become part of Pride in London's journey.

The IT Lead role is crucial in managing Pride in London's Google Workspace environment and providing comprehensive IT support to our teams. You'll oversee our cloud-based systems whilst ensuring robust security protocols and desktop support.

As the IT Lead, you will manage our Google Workspace administration whilst leading IT support operations and maintaining security protocols across all devices and systems.

YOUR RESPONSIBILITIES

• Administer and manage Pride in London's Google Workspace environment including user accounts, permissions, and system configuration

• Develop and implement security protocols and BYOD (Bring Your Own Device) policies for volunteers using personal devices

• Provide technical support for staff and volunteers accessing Pride in London systems on their personal devices

• Manage email systems, shared drives, and collaboration tools within Google Workspace

• Lead incident response for security breaches, system outages, and technical issues

• Train team members on IT security best practices, BYOD compliance, and Google Workspace tools

WHAT YOU'LL BRING TO THE ROLE

• Proven experience with Google Workspace administration including user management and security settings

• Strong knowledge of BYOD (Bring Your Own Device) policies and mobile device management

• Understanding of cybersecurity best practices, password policies, and data protection protocols for personal devices

• Experience with IT incident response and problem-solving in cloud-based environments

• Excellent communication skills for providing technical guidance on personal device security to volunteers

This is a volunteer role with commitment of 4-6 hours per week.

• Be Yourself, No Masks!

• Friendly Induction, Year-round Training

• New Professional Experience

• Expand Network

• Connect with Volunteers

• Commitment to celebrating diversity and promoting inclusivity

We encourage applications from Black, Brown, Asian, and ethnically diverse candidates, as well as disabled people and trans people.