IT Infrastructure Engineer

Another key part of your job is helping to plan and deliver IT projects.

• Contract: Permanent
• Location: Hybrid within a commutable distance to the Bristol Hub
• Full time 37.5 hours per week - we are happy to talk flexible working
• £42,323 per annum (pro rata for part time)

As the IT Infrastructure Engineer, you will look after the organisation's IT systems every day. This includes both on premise systems and cloud based systems. You will also handle advanced technical support when issues are escalated.

What You'll Be Doing

• Provide technical support and carry out daily maintenance on the organisation's IT systems and applications
• Act as the technical lead for IT projects that support the organisation's overall IT strategy
• Handle complex technical issues that the IT support team cannot resolve
• Lead the setup, maintenance, and administration of the organisation's hardware, software, and core systems

This role is ideal for someone who enjoys working on complex IT projects with a small, dedicated team, and engaging in advanced IT trouble-shooting and problem-solving. There will be opportunities to explore and implement new technologies as we migrate physical systems to the cloud.

About you

We're looking for someone who has experience and understanding in the areas listed below. You don't need to meet every requirement - if you feel you'd be a good fit, we encourage you to apply.

• Proven experience maintaining and supporting complex IT infrastructure, both in the cloud and on-premises.
• Windows Server 2016, 2019, 2022 & 2025
• VMWare ESXi
• Veeam Backup & Replication
• Disaster recovery
• Networking & VPN technologies
• Ability to install, set up and maintain IT server and network hardware
• Ability to install, update, and maintain firmware and software
• Experience identifying, reducing, and managing cyber security risks
• Experience working on tasks that are part of a wider project or programme
• Experience of the ITIL framework, change management and Agile working

Additional Information

• Application deadline: 23:59, 01 February 2026
• Interviews will be held via Microsoft Teams during the week of 16 February 2026. To apply, please complete our online application form.

Why work for us?

At Walk Wheel Cycle Trust, you'll be part of a movement to make it easier for people to walk and cycle.

We're all here to change things. You'll be part of an incredible community of talented, passionate, creative problem solvers all working together to change things for the better.

We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.

We believe including everyone is central to who we are and what we want to achieve. We welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

What we offer

• 28 days leave per annum plus bank holidays for full-time working.
• Ability to buy an extra week of annual leave (pro rata for part-time staff).
• 24/7 free, impartial and confidential support service.
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust.
• Bike, computer and season ticket loans.
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in service benefit - 3 times annual salary.

Family-friendly

• Enhanced maternity and paternity pay.
• Flexible Working practices (full-time hours are 37.5 per week, Monday - Friday).