IT Infrastructure Engineer

You'll be responsible for the performance, security, and evolution of our IT infrastructure. From maintaining servers and networks to leading technical projects, your work ensures our systems are resilient, scalable, and future-ready. You'll provide 3rd line support, contribute to strategic planning, and play a key role in our digital transformation journey.

This is a full-time position, working Monday to Friday, 37.5 hours per week.

You'll follow a rotating shift pattern of:

7:30 AM - 4:00 PM

8:30 AM - 5:00 PM.

There may be occasional requirements to work outside of these hours to support essential upgrades, migrations, or other critical infrastructure tasks. Flexibility and a proactive approach to service continuity are key.

Main duties of the job

What You'll Do

• Deliver expert support for server, storage, network, and cloud infrastructure
• Lead and contribute to infrastructure projects, including upgrades and new deployments
• Monitor system performance and proactively resolve issues
• Maintain and enhance cybersecurity measures and disaster recovery plans
• Collaborate with cross-functional teams to ensure IT services meet clinical and operational needs
• Provide clear, timely communication to users and stakeholders
• Maintain high-quality documentation and change control records

What You'll Bring

• Proven experience in enterprise IT environments
• Strong knowledge of Microsoft technologies, virtualisation platforms, and network infrastructure
• A proactive mindset with excellent problem-solving skills
• Ability to manage competing priorities and deliver under pressure
• A full UK driving license and access to a business-insured vehicle
• Familiarity with Cyber Essentials, NCSC, NIST and ISO 27001 standards
• Experience with cloud platforms (e.g., Azure, AWS)
• Knowledge of cybersecurity frameworks and tools
• Strong communication and stakeholder engagement skills

About us

At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.

Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person Specification Qualifications

• Relevant IT degree or equivalent qualifications, training or experience
• Evidence of continued professional development

Knowledge

• VMware ESXi Administration and management in a large corporate environment
• Veeam Backup Management and Configuration
• Firewall configuration and management
• Layer 2 and Layer 3 Network configuration, security and management
• Large scale multi-site wireless deployment
• Patch management and configuration solutions
• Desktop Imaging and deployment
• Active Directory, DNS, Public Key Infrastructure and Group Policy management
• Cyber security principles
• Microsoft Office 365
• Microsoft Azure Configuration and Management
• Detailed knowledge of hardware and software in a corporate IT environment
• Ability to analyse complex issues
• Advanced keyboard skills
• Knowledge of NHS policies and procedures
• SQL Server and Database Management
• IIS and IAS
• NHSmail
• ISO27001

Experience

• Significant level of exposure to large corporate Wi-Fi networks
• Significant experience of large Data centre management
• Significant experience of providing level 3 support to IT users, in an environment of mixed Windows Operating Systems
• Significant experience of exposure to large corporate networks
• Significant experience in directly working with Servers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.