IT Infrastructure Engineer

IT Infrastructure Engineer
Location: Derby (with occasional travel to other UK offices).
Working Pattern: Full-time, Monday to Friday with additional hours as required for maintenance and support cover.

We are seeking a highly capable IT Infrastructure Engineer to join a forward-thinking and security-conscious professional services organisation. This is a key role that will involve maintaining and developing core IT infrastructure across on-premise and cloud environments, providing both project and operational support to business-critical systems.

The ideal candidate will have demonstrable experience in managing and implementing network and infrastructure technologies, combined with strong problem-solving skills and a collaborative approach. This position offers the opportunity to lead initiatives in areas such as system upgrades, cybersecurity, disaster recovery, and technology innovation.

Key Responsibilities

• Lead and support infrastructure-related projects including system upgrades, migrations, and disaster recovery testing.
• Maintain, monitor and support cloud and on-premise infrastructure (including Servers, storage, networking, virtualisation and backups).
• Support the security infrastructure including Firewalls, endpoint protection, VPNs and vulnerability scanning.
• Implement system updates, patching schedules and capacity planning procedures.
• Provide 2nd/3rd line technical support and act as an escalation point for the IT Service Desk.
• Liaise with third-party support providers to ensure infrastructure remains secure and performant.
• Contribute to documentation, policy development and compliance procedures, including GDPR, ISO 27001 and Cyber Essentials.

Key Skills and Experience

• Proven experience in a similar IT infrastructure or systems engineering role, ideally within a professional or regulated services environment.
• Strong technical expertise across:
• Microsoft 365, Azure AD, Intune, Exchange Online
• Windows Server 2016/2019/2022, Active Directory and Group Policy
• Networking (DNS, DHCP, Firewalls, VPNs, Switches)
• Backup, recovery, and virtualisation technologies
• Experience supporting IT security frameworks, ISO 27001, vulnerability management and system audits.
• Knowledge of ITIL-based support processes and change management.
• Scripting and automation knowledge is desirable.

What We're Looking For

• A self-starter with strong communication skills and the ability to explain technical concepts clearly to non-technical stakeholders.
• A proactive team player who is comfortable working independently and under pressure.
• Someone who can take ownership of infrastructure services and contribute to strategic IT decisions.

This is a fantastic opportunity to join a growing team that plays a vital role in delivering reliable and secure technology services to a dynamic and reputable organisation.