IT Engineer

IT Support Technician - Kingswinford
Salary: £28,000-£33,000 DOE

I am working with a great existing client of mine looking for an experienced IT Engineer to join their team in Kingswinford. You'll provide 1st/2nd Line support, helping users resolve IT issues, managing hardware setups, maintaining systems, and assisting with new technology projects.

Key Responsibilities:

• Provide IT helpdesk support to all users.

• Build and configure laptops, desktops, and mobile devices.

• Maintain and support IT systems, backups, and documentation.

• Assist with onboarding, inductions, and new technology rollouts.

• Work closely with the infrastructure team on technical projects.

Skills & Experience:

• Strong knowledge of Microsoft 365, Windows OS, and Active Directory.

• Familiar with networking (DHCP, DNS, VLANs, VPN) and cloud storage (OneDrive/SharePoint).

• Excellent problem-solving and communication skills.

• Previous experience in a similar IT support role.

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