IT Delivery - Delivery Manager - IT4

Central Support Office - Newcastle, Central Support, Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom

Delivery Manager
Hybrid - Newcastle/Leeds

Join us as an IT Delivery Manager and lead the successful delivery of key technology initiatives across the business. You'll act as a hybrid Scrum Master and Project Manager, enabling teams to excel, removing blockers, and keeping projects on track, on time, and aligned with business priorities. Partnering across Product, Engineering, Architecture, PMO, and business teams, you'll ensure delivery is transparent, coordinated, and value-driven.

• Delivery Leadership - Lead and coordinate IT and digital initiatives across Agile teams, ensuring projects are delivered on time, on scope, and to high quality. You'll act as Scrum Master, facilitating ceremonies, tracking progress, and driving continuous improvement.
• Governance and Reporting - Drive visibility, reporting, and governance, managing risks, dependencies, and performance against milestones.
• Collaborate with technical and business stakeholders to align priorities, resolve blockers, and ensure smooth handover to operations.
• Promote continuous improvement, championing Agile and hybrid delivery practices while fostering accountability, empowerment, and continuous improvements across IT delivery.

Some of the skills and experience we are looking for:

• Proven experience as a Delivery Lead, Scrum Master, or Project Manager in IT, software, or digital delivery environments.
• Strong knowledge of Agile and hybrid delivery methodologies, with experience managing multi team, cross functional projects.
• Excellent communication, facilitation, and stakeholder management skills across technical and business audiences.
• Skilled in planning, problem solving, and using project management tools such as Jira or Azure DevOps to drive delivery.
• Professional certification such as CSM or PSM is desirable but not essential.

Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes.

Well, besides the one of a kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training!
• You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities on park.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

At Parkdean Resorts we don't leave unforgettable moments to chance.

We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories.

Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at

Please note that you'll require the right to work in the UK, as we're unable to provide sponsorship for this role.