IT & Business Systems Manager

IT & Business Systems ManagerSuffolk Multi-site Role£55,000 - £60,000We're supporting a growing and ambitious manufacturing group as they invest in technology, systems and operational capability to support the next phase of business growth. This is a rare and exciting opportunity to take ownership of a varied technology and business systems estate, helping shape the roadmap, improve processes and ensure technology is aligned to the needs of a fast-evolving business. This role could suit an experienced IT & Business Systems Manager looking for broader responsibility, or an ambitious technology leader ready to step into their first role and make a genuine impact. Key Responsibilities

• Develop and deliver the technology and business systems roadmap.

• Lead and improve core IT and business systems across multiple sites.

• Drive system optimisation, process improvement and operational efficiency.

• Manage and develop relationships with outsourced IT partners, ensuring strong service delivery, accountability and value for money.

• Define and refine responsibilities between internal teams and third-party technology providers.

• Own cyber security strategy, governance and risk management.

• Partner with senior stakeholders to align technology initiatives with business objectives.

• Provide leadership to a small internal team whilst coordinating external support partners.

• Identify opportunities to simplify systems, reduce manual processes and improve the flow of information across the business.

• Establish supplier governance, service standards and performance measures.

About You

• Experience leading IT, business systems or technology functions.

• Strong stakeholder management skills with the ability to influence at all levels.

• Exposure to ERP, operational systems or business-critical applications.

• Experience managing suppliers, MSPs and third-party technology providers.

• Commercially minded, with the ability to balance risk, cost and business priorities.

• Comfortable operating in a hands-on environment whilst providing strategic direction.

• Able to translate business challenges into practical technology solutions.

• Experience delivering technology change, systems improvements or transformation initiatives.

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