Internship Openings: HR, Operations & Research, Customer Service

Start Date: From July 2025 onwards Unpaid On-site/Limited Remote

Are you looking to gain real work experience in a dynamic international startup?

PASSNFLY is a travel-tech company based in Barcelona, helping automate flight check-ins for passengers worldwide. We're growing fast and expanding into new travel services-and we're looking for motivated and curious interns to join us!

We are currently accepting applications for three internship positions:

Human Resources Intern

What you'll do:

• Post job offers, screen applications, and schedule/conduct interviews
• Communicate with candidates and send offer/rejection emails
• Support onboarding and offboarding processes
• Prepare HR documents, internal reports, and onboarding materials
• Help plan internal events, birthdays, and monthly activities
• Assist managers with admin and coordination tasks

Operations & Research Intern

What you'll do:

• Conduct online research (qualitative + quantitative)
• Support QA testing and bug reporting
• Draft and review legal/operational documents
• Use Asana and other tools to help track internal projects
• Create and manage spreadsheets and reports
• Collaborate with other teams on ongoing projects

Customer Service Intern (On-site / Limited remote positions available)

What you'll do:

• Handle customer inquiries via email and phone
• Troubleshoot issues and collect customer feedback
• Share accurate info about our services
• Update and maintain customer records
• Help improve customer service processes
• Support the check-in operations team when needed

Requirements

• Currently enrolled in or recently graduated from a Bachelor's or Master's program
• Able to provide a university internship/learning agreement
• Fluent in English (spoken and written)
• Available for a minimum of 3 months
• Proactive, organized, and eager to learn

What we offer

• Real startup experience in an international environment
• Professional growth through hands-on tasks and feedback
• Flexible hybrid schedule (mostly in-office)
• A multicultural team and collaborative atmosphere
• Monthly social activities, office snacks, and a location near the beach

Interested?

How to Apply

Excited to grow with us? Send your CV in English and specify which position you're applying for (HR, Operations, or Customer Service). Tell us a bit about yourself and why you'd like to join PASSNFLY.

Please note: This internship is unpaid and requires physical presence in our Barcelona office, EXCEPT for our remote Customer Service position (time zone varies). A university learning agreement is mandatory.