Interim People Experience Manager

Head of People Experience (12-Month Fixed-Term Contract)
Location: Flexible/Hybrid - Buckinghamshire

Full-time, Fixed-Term (1 Year)

Salary - £65,000 - £70,000

MLC Partners are recruiting for an experienced and people-focused leader to join a Charitable organisation as Interim Head of People Experience for a 12-month fixed-term contract. This is a unique opportunity to shape the future of our people and volunteer experience, while supporting our mission and values during a time of transformation and growth.

About the Role

As Interim Head of People Experience, you'll lead, coach and support the People and Culture team to deliver a more inclusive, engaging and effective people journey from recruitment to retention for both employees and volunteers. You ll also guide strategic change, champion employee voice, and improve service delivery across the board.

Key Responsibilities:

• Lead and develop the People Experience team to deliver excellent lifecycle support
• Review the end-to-end volunteer journey and recommend improvements
• Support the introduction of a strategic business partnering model for senior leaders
• Advise on complex employee relations issues with empathy and fairness
• Strengthen our employer and volunteer brand to attract the right people
• Collaborate on service delivery improvements and culture-building initiatives
• Use data, feedback and insight to inform decision-making and strategic improvements

About you:

• Proven experience leading people teams and driving inclusive organisational change
• Strong understanding of UK employment law and volunteer sector practices
• Excellent communication, leadership and stakeholder engagement skills
• Experience handling complex people issues with a values-based approach
• Project management and coaching/mentoring capabilities
• Knowledge of HR systems (e.g., Sage People), and experience with analytics/reporting

Applications are under constant review, and this role may be filled before the advert closes. Please reach out to Annabelle at MLC Partners to discuss the role further.