Interim Head of Engineering: Transformation & Personalisation

Gofractional is seeking a Senior Engineering Leader to provide technical and delivery oversight across Contact Centre Transformation and Personalisation. This interim role focuses on stability, supporting engineering teams, and enabling a smooth handover to the permanent leader.

There is no line management responsibility, but you will guide two new Engineering Managers, maintain momentum, and ensure alignment with business goals in a complex, partner-led delivery environment.