Interaction Designer X5

Interaction Designer X5

UK Wide - with travel to client 1/2X a month

£65-75,000 per annum + permanent benefits

Candidates must be eligible for SC Clearance

We're looking for 5 experienced Interaction Designers to help create impactful, accessible, and user-focused digital services. Our projects are often complex and transformational, so we need people who can bring clarity where there's little framework, solve problems creatively, and keep users at the heart of everything we deliver.

What you'll do

• Design and present user interfaces and concepts, including clear annotations for information architecture, navigation, and user flows.
• Translate user stories and research insights into evidence-based design solutions that meet real user needs.
• Apply user-centred design practices to create accessible, high-quality digital services.
• Use a variety of research and design techniques, such as interviews, workshops, prototyping, and data analysis, to inform and validate design decisions.
• Visualise and communicate complex problems clearly, making disciplined, evidence-led decisions.
• Create and test interactive prototypes - from paper sketches to coded prototypes using HTML, CSS, JavaScript, and the GOV.UK prototyping toolkit.
• Collaborate closely with developers, architects, and other delivery team members to ensure designs are technically feasible and user-centred.
• Facilitate workshops, present findings, and communicate user needs through personas, service maps, and user journeys.
• Resolve design challenges across varying levels of complexity and risk in a fast-paced, agile environment.
• Mentor and support junior colleagues, contributing to the growth of the wider design community.

What we're looking for

• You'll bring strong experience in user-centred design and a track record of creating digital services that meet the Government Digital Service (GDS) standards. We'd like you to have:
• Hands-on experience with GDS service standards and design principles.
• Knowledge of which tools, processes, and methods to apply at different stages of delivery, and the ability to bring teams along with you.
• Strong skills with design tools such as Figma, Sketch, Adobe XD, or InVision, plus the ability to pick up new tools quickly.
• Experience engaging senior stakeholders and building buy-in for design decisions.
• A proven ability to create compelling design artefacts such as user flows, service maps, and wireframes.
• Expertise in rapid prototyping, both digital and paper-based, with knowledge of GitHub, Heroku, and node.js.
• Experience collaborating with user researchers to synthesise insights and act on outcomes.
• Excellent communication skills to bridge technical and business perspectives.
• A passion for designing inclusive, accessible services that deliver real value to users.
• Experience mentoring and supporting junior designers.