Interaction Designer - Permanent - Leeds/Manchester

In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions.

Key responsibilities:

Interaction Design

Design of effective and intuitive interaction patterns for digital products and services.

Translate user research findings into actionable interaction designs.

Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly.

Ensure designs align with accessibility standards (eg, WCAG) and GDS service principles.

Conduct usability testing and iterate on designs based on user feedback and data insights.

Champion design best practices and advocate for user-centred approaches within teams.

Project Leadership

Manage interaction design deliverables, ensuring timely and high-quality outputs.

Collaborate with project leads, delivery managers, and stakeholders to align interaction designs with broader project objectives.

Act as a subject matter expert for interaction design, advising on best practices and trends.

Troubleshoot challenges in design delivery and ensure solutions address user and business needs.

Team Collaboration and Development

Mentor and support junior interaction designers, fostering their growth and development.

Share knowledge and insights through workshops, presentations, and community sessions.

Contribute to the evolution of the UCD practice by developing templates, case studies, and methodologies.

Stakeholder Engagement

Build strong relationships with clients, acting as a trusted advisor for interaction design.

Effectively communicate design strategies and solutions to diverse stakeholders.

Upskill and educate clients and team members on user-centred design methods and the value of interaction design.

Requirements:

Experience:

Demonstratable experience in interaction design or related disciplines such as UX design or UI design.

Proven ability to lead interaction design within agile, multidisciplinary teams.

Demonstrated experience delivering user-centred designs for complex digital services.

Hands-on expertise with tools like Figma, Sketch, or equivalent.

Knowledge of accessibility standards and their application in design.

Experience with HTML prototyping toolkits (eg, GOV.UK) is preferred, experience of Heroku is essential.

Skills:

Exceptional interaction design skills with an ability to create user-centred solutions.

Proven experience of usability testing methods and how to incorporate findings into designs.

Excellent collaboration and communication skills to influence and engage stakeholders

Ability to manage time effectively, meet deadlines, and balance priorities.