Interaction Designer - Authentication ()

Job Title: Interaction Designer - Authentication
Location: TELFORD - HYBRID (MUST BE ABLE TO COMMUTE TO OFFICE)
Salary/Rate: £420 Per Day
Start Date: 21/07/2025 - 25/01/2026
Job Type: Contract (6 months)

Company Introduction:

We're seeking an experienced Interaction Designer to join the Authentication System programme - a critical digital transformation initiative. You'll play a key role in shaping how millions of UK users securely interact with government services.

As an Interaction Designer, you will work within a multi-disciplinary agile team to improve user experience across a suite of government platforms. This is a high-impact role focused on designing intuitive, accessible, and user-centred digital experiences, contributing directly to how the public accesses essential services.

Job Responsibilities/Objectives

• Design and improve interaction patterns and user journeys to make government services simpler and more effective to use.
• Work closely with user researchers, service designers, content designers, developers, and policy stakeholders to develop solutions grounded in user needs.
• Prototype and iterate design concepts based on user feedback and evidence.
• Collaborate with delivery teams to support the implementation of design changes across multiple project phases.
• Communicate designs and decisions clearly to both technical and non-technical stakeholders.
• Contribute to stakeholder reporting by providing clear design rationale and evidence-based insights.
• Support team collaboration and agile delivery through improved ways of working.

Required Skills/Experience

The ideal candidate will have the following:

• Proven experience in interaction design within complex service environments.
• Strong understanding of User-Centred Design (UCD) principles and methodologies.
• Ability to prototype at different levels of fidelity, including in code where needed.
• Confident working within agile, multidisciplinary teams and engaging with a broad range of stakeholders.
• Experience incorporating insights from user research into design decisions.
• Clear communicator with a collaborative approach to working across digital disciplines.
• Passion for supporting junior talent and contributing to a growing design community

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.