Intensive Support Project Worker

Intensive Support Project Worker

We are seeking a compassionate, resilient Intensive Support Project Worker to empower individuals with complex needs on their journey to recovery.

Position: Intensive Support Project Worker

Salary: £27054 - rising incrementally to £29,357

Location: Southend-on-Sea

Hours: Full-time, 37 hours per week (including evenings/weekends)

Closing Date: 14th November 2025

Interview Date: 17th November 2025

About the Role

This permanent role sits within a specialist Complex Needs team, supporting individuals with multiple and interlocking challenges including mental health, substance use, and homelessness. You'll deliver psychologically informed, recovery-focused support tailored to each resident's needs, helping them build stability and independence.

Key responsibilities include:

• Developing personalised support and recovery plans

• Supporting access to healthcare, benefits, and specialist services

• Promoting independent living skills such as budgeting, cooking, and hygiene

• Maintaining accurate records for monitoring and reporting

• Ensuring health & safety compliance across supported properties

• Building strong partnerships with external agencies and professionals

• Providing evening and weekend cover as part of a rota

• Supporting communications and fundraising efforts when required

About You

You're empathetic, patient, and confident working with vulnerable individuals in a calm, client-led manner. You understand the challenges faced by people experiencing homelessness and are committed to empowering them through recovery-focused support.

Essential attributes and experience:

• Knowledge of homelessness-related issues and recovery principles

• Ability to build rapport and maintain professional boundaries

• Strong communication and safeguarding awareness

• Self-motivated, flexible, and able to work independently or as part of a team

• Willingness to work unsociable hours, including evenings and weekends

Desirable:

• NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG

• Experience of partnership working

• Car driver

About the Organisation

This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services. The organisation is committed to recovery principles and a Psychologically Informed Environment (PIE) approach, ensuring every resident receives the support they need to thrive.

Other roles you may have experience of could include:

Support Worker, Housing Officer, Recovery Coordinator, Mental Health Support Worker, Homelessness Outreach Worker, Tenancy Sustainment Officer, Keyworker, Caseworker, Project Worker.