Intensive Engagement Officer

Intensive Engagement Officer - Northampton

Job type: Fixed term until February 2027
Salary: £27,540 per annum
Hours: Full time, 35 hours per week (+5 hours paid lunch)
Location: Northampton
Please note: Driving license and access to a vehicle is essential as travelling across the region is a requirement in this role.

We positively change lives, strengthen communities, enhance social inclusion, and reduce crime and offending behaviour across the country. With growing demand for our services, we can offer you a career in an environment of exceptional variety and potential.

Responsibilities

As an Intensive Engagement Officer, you will provide resettlement support to male offenders and ex offenders, both in custody and in the community. Your aim is to help them overcome barriers to personal wellbeing and successfully reintegrate into society. You will work collaboratively in a multi agency setting, maintain professional relationships, and protect confidentiality. You will provide information, advice, and guidance to this client group, deliver group interventions, gather research, analyse data, and develop practical and achievable resettlement plans. You will support the development of interventions delivered alongside these plans, demonstrate excellent listening skills, and respond appropriately to challenging behaviour.

Qualifications

• Clear understanding of the support requirements of people under supervision of the Probation Service.
• Experience providing information, advice, and guidance to this client group.
• Experience delivering interventions in a group setting and possessing research, analysis, and problem solving skills.
• Demonstrated listening skills and effective communication, especially when responding to challenging behaviour.
• Ability to develop practical resettlement plans.
• IAG Level 3 qualification or equivalent experience.
• DBS check and Prison Clearance Check required.