Intapp Application Specialist

Intapp Application Specialist
Location: London (Hybrid - 3 days per week in the office)
Salary: £80,000 - £85,000

Permanent position

Introduction

We are recruiting on behalf of our client, a leading international professional services organisation. Their Technology function plays a pivotal role in driving innovation, streamlining processes, and enabling the business to operate more efficiently. As part of their continued investment in technology, they are seeking an Intapp Application Specialist to join their team in London.

About the Team

The Technology division is a key driver of the client's strategic objectives, supporting business growth and transformation through innovation. The Product team sits within this division and focuses on delivering smarter solutions that allow professionals to concentrate on their core work rather than administrative processes. Their goal is to simplify systems, improve user experience, and accelerate innovation through collaboration and experimentation.

Responsibilities

• Manage the daily administration of Intapp products (Conflicts, Intake, Integrate and Walls).
• Monitor system performance, escalating issues to TechOps or Intapp Support where required.
• Support data integrations with core platforms such as PMS, MDM and CRM.
• Coordinate with Intapp, third-party partners and internal teams to plan and implement upgrades.
• Share Intapp knowledge with Engineers across the Technology Product Team.
• Provide technical analysis for projects and recommend implementation approaches.
• Configure forms, workflows, rules, modules and integrations.
• Work closely with the product owner to deliver against the product roadmap.
• Complete assigned tasks in line with specifications, timelines, budgets and risk considerations.
• Follow the organisation's change management process, raising change requests for approval.
• Build PowerBI reports to deliver insights for Risk & Compliance and the Board.
• Develop and maintain documentation for configuration, workflows and data mappings.
• Ensure all documentation is up to date and stored in central repositories.
• Participate in regular stand-ups, keeping work management systems updated.
• Ensure compliance with confidentiality, regulatory and security standards.

Skills and Experience

• Strong experience implementing, configuring and supporting Intapp applications (Conflicts, Intake, Integrate).
• Knowledge of Intapp's architecture, data schema and core components.
• Solid technical background with SQL Server (queries and data analysis).
• PowerBI experience desirable.
• Familiarity with data integration via REST/SOAP APIs and Intapp's Swagger UI.
• Experience using issue tracking platforms such as DevOps.
• Background in the legal sector highly advantageous, particularly matter life cycle processes.
• Exposure to software development practices, with understanding of logic, patterns, algorithms, and development methodologies.
• Experience in product development or software engineering.
• Strong troubleshooting and problem-solving skills.
• Ability to estimate work effort, technical sizing and scalability.
• Skilled at communicating with technical and non-technical stakeholders.
• Excellent written skills for producing clear documentation.
• Proactive, analytical, and methodical approach to problem-solving.
• Self-motivated with strong organisational skills and the ability to manage workloads independently.
• Confident and personable, able to build effective relationships across the business.

Additional Information

This role offers the opportunity to work on impactful projects within a forward-thinking team. While the core focus will be Intapp applications, there will be scope to broaden your technical expertise and collaborate on wider transformation initiatives.