Insurance Operations Administrator

Insurance Controls & Operations Administrator

Location: London

Date posted: 29 Jun 2023

Sector: ADMINISTRATION

Type: Permanent

Salary: £28,000 - £33,000 per annum

Email:

Reference: BT6633

Qualifications

Previous compliance or insurance administration experience would be preferred combined with an A level (or equivalent) standard of education.

Responsibilities

• To facilitate and administer the review process for all service contracts and outsourcing arrangements, ensuring compliance with all appropriate legislation and internal governance processes.
• To keep up to date with ongoing regulatory changes.
• To work with the Sourcing team regarding changes in legislative requirements and ongoing process changes and efficiencies.
• To collate reporting on performance of client agreements and intra group sourcing.
• To collate, review, maintain and update as required, key process timetables detailing multi departmental activities across the business, to enable timely delivery of external reports and returns.
• To identify, track and resolve key process issues raised as part of timetable monitoring.
• To maintain the process framework (comprising of a central process library with departmental process maps, procedures and policies, together with cycle documentation detailing key cross departmental data flows).
• To support annual reviews of the process library and add new processes as required.
• Support and enable improvement initiatives fostering and delivering a continual improvement ethos.
• Work with the business to perform controls and testing to support internal control framework.
• Preparing reporting to key audiences, including governance committees, based on each period's KPIs, communicating areas of concern, improvements and changes.
• To support the team in developing new KPIs and performance metrics.