Instructional Designer

Ranked as one of Ireland's best workplaces, by 'Great Place to Work', Harvey Norman, is a high-profile, leading-edge retail brand with over 289 stores worldwide selling furniture, bedding, electrical and computer goods. With 18 stores in Ireland, we are growing and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you.

The role focuses on designing and developing engaging learning and communication materials that support business needs across Harvey Norman. Working closely with subject matter experts and key stakeholders, you will translate business requirements and complex information into clear, practical learning solutions across a range of formats.

This includes developing eLearning modules, instructional guides, presentations, visual communications and other performance support materials. You will also contribute to the ongoing improvement of learning content and delivery - ensuring materials are accurate, engaging and fit for purpose.

• Experience with training and instructional design, (experience from a regulated environment such as retail, financial services or telecommunications is desirable).
• Demonstrated experience in creating engaging and innovative learning content.
• Demonstrated knowledge of adult learning theories and concepts; instructional design theory and methods, various instructional methods and delivery options, measurement and evaluation methods.

We're looking for someone who understands how effective learning and communication can support people to succeed in every role across the business. You'll have strong attention to detail, a creative approach, and the ability to turn complex information into clear, engaging and practical learning content.

The ideal candidate is proactive, works well with a range of stakeholders, and is comfortable managing multiple pieces of work across different formats. You will be able to work with subject-matter experts to understand business needs and develop learning solutions that are accurate, relevant and fit for purpose.

You should also be eager to learn, open to new ideas and technologies, and committed to continuously improving how learning content is designed and delivered across the organisation.

• Proven ability within the adult education and instructional design field
• A creative flair and strong visual sense
• Ability to work both autonomously and in a team
• Effective planning and time management skills
• Problem solving and decision-making skills, works well under pressure
• Advanced written communication skills (i.e. grammar and spelling)
• Advanced graphic and layout design skills with keen attention to detail
• Proficient computer knowledge (Microsoft Office - especially Word, PowerPoint)
• Experience in multi-media authoring tools (Articulate Storyline, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Adobe Muse and Corel Draw etc.)
• Ability to develop learning materials including such as eLearning modules, instructional guides and Quick Reference Guides (QRGs)
• Ability to develop quizzes for eLearning and exercises for instructor led workshops
• Exceptional interpersonal skills, with a focus on rapport building and listening
• The ability to effectively multi task and meet deadlines
• A team player, who will contribute and work effectively within the team

A degree in Education, Instructional Design, Learning and Development, or a QQI Level 6 qualification in Training and Development is highly desirable.

• Consult with subject matter experts to determine clear learning objectives based on business needs
• Determine appropriate training methodology and recommend the appropriate design and delivery
• Utilise instructional design methods for content design and delivery
• Design and develop formal and informal learning solutions for delivery in multiple formats including eLearning, instructional guides and other support materials
• Design and develop interactive multimedia instructional content outlines and storyboards that address written, visual and audio requirements (video, voice)
• Design and develop visual communications for internal audience across multiple formats i.e.: intranet, screen savers, PowerPoint and newsletters
• Provide editing/quality control for training deliverables and communications
• Work collaboratively with the wider Business Transition team, to ensure that key stakeholders needs are met
• Work effectively in a cross functional team providing expertise to assist in achieving desired outcomes

We are looking for someone who is creative, organised and passionate about developing learning experiences that make a real difference. Whatever your background, you should bring the following qualities:

• Strong attention to detail, with a focus on producing accurate and high quality work
• Creative and confident in turning information into clear and engaging learning content
• Organised with the ability to plan and prioritise workload effectively
• Strong communication skills, with the ability to work well within a team
• Professional, self motivated, and enthusiastic about a career at Harvey Norman

• This is a permanent role with a 6 month probation period.
• The successful candidate will be required to attend a company induction day in Dublin City Centre.