Installation Manager (Last Mile Technical)

Job Details

Title: Installation Manager (Last Mile Technical)

Location: Dublin 11

Terms: Full-time permanent, office-based with regular site visits and fieldwork

Package: €65-70k

Our client provides specialist services in global technical distribution of Life Science equipment and consumables, including the movement of complex hazardous materials internationally. The Last Mile Technical Installation Manager will oversee the technical installation operations, overseeing the day-to-day management of installation crews and the implementation of complex, end-to-end project roll-outs across Ireland and internationally.

This role is critical to ensure that all service level agreements are exceeded for both new and existing clients. As a key member of our operations team, you will be responsible for managing all aspects of the delivery process, from initial assessment and planning through to post-delivery review, ensuring that clients' equipment is delivered, positioned, and commissioned to the highest standards.

The position will require some flexibility to respond to urgent installation needs and customer escalations. The role may also require occasional international travel for large-scale projects.

A more detailed job description is available for suitable applicants.

Key Areas of Responsibility

• Operational Management
• Quality and Compliance
• Customer and Stakeholder Management
• Project Management
• Team Leadership and Development

Required Qualifications & Experience

• Minimum 4years' installation experience in white glove, technical distribution, or engineering
• A Qualification in Logistics, Supply Chain Management, Engineering, or related field (or equivalent practical experience)
• Experienced in handling commercial conversations with clients and ensuring profitable work at all times
• Experience in managing teams
• Experience with project management, (multi-site rollouts and complex installations is an advantage)
• Track record of successfully managing customer relationships and service level agreements
• Experience with fleet management and resource allocation
• Good Microsoft Suite skills (Word, Excel)