Installation Administrator

Installation Administrator ADT - Dublin What you will do

As an Installation Administrator in ADT, you will provide comprehensive administrative support to the Installation team, ensuring the smooth day to day running of operational activities. Your role will be pivotal in supporting engineers, managers and customer facing teams by managing documentation, systems, and coordination activities.

Key responsibilities include:

• Provide administrative support across installation activities
• Manage invoicing processes, including invoice rejections and follow ups
• Maintain and update operational systems (JDE, MAS, Basware, CBS)
• Prepare and manage documentation such as O&M manuals, permits, RAMS, T&Cs, and applications
• Support compliance requirements (e.g. BAFE, NACOSS, EHSIS reporting)
• Handle ordering and stock control for consumables, stationery, and equipment
• Organise and track engineer training and certification requirements
• Manage diaries including meeting rooms, cherry picker usage, and engineer dependencies
• Support sickness and holiday cover arrangements for the Planning team
• Coordinate post, deliveries, returns, and purchase order requests
• Respond to general administrative requests from the Regional Operations Manager and wider teams
• Manage fleet & telecoms across field teams
• Act as a point of contact for internal and external customer service queries

How you will do it

You will succeed in this role by being highly organised, detail oriented, and proactive, while working collaboratively with multiple stakeholders.

• Maintain accurate records and documentation across multiple systems
• Prioritise competing requests in a fast paced operational environment
• Communicate clearly with engineers, planners, suppliers, and management
• Follow established processes while identifying opportunities for improvement
• Ensure compliance with internal procedures, safety standards, and external regulations
• Use initiative to resolve issues and support operational continuity

What we look for

We are looking for a reliable, organised administrator with strong attention to detail and excellent coordination skills.

Essential:

• Proven experience in an administrative or operations support role
• Strong organisational and time management skills
• High level of accuracy and attention to detail
• Confident using multiple IT systems and Microsoft Office applications
• Strong communication skills, both written and verbal

Desirable:

• Experience in Fire & Security, Engineering, or Facilities based organisation is beneficial
• Familiarity with invoicing systems, purchase orders, or operational databases
• Knowledge of compliance or certification environments (e.g. BAFE, NACOSS, EHS)
• Experience supporting planning or field based teams