Inspiring Retail People & Service Leader

River Island Clothing Co., Ltd. Gateshead is seeking a People & Service Team Leader to drive exceptional customer service and lead our store team to success.

You will support the People & Service Manager to develop the team, maintain visual and operational standards, and focus on KPIs like sales, conversion and customer satisfaction.

This hands-on role requires strong communication, adaptability and a passion for fashion, with weekend work and a fast-paced retail environment.