Insights, Research and Engagement Officer

Insights, Research and Engagement Officer GP39/10/25/1V-2

Are you passionate about data, research, and making a real impact? Extern is offering an exciting opportunity for a self-motivated and enthusiastic individual to join our team as a Research and Insights Officer.

In this role, you'll bring your expertise in research, evaluation, and impact measurement to help us tell the story of our work and its outcomes. You'll be experienced in a variety of research methods and passionate about co-production and participatory approaches that place people at the heart of the process.

We're looking for someone who is not only analytical but also a great communicator-someone who can translate complex data into compelling insights for diverse audiences. You'll use creative and accessible methods to share findings, and you'll support and empower colleagues across Extern to adopt innovative ways of gathering and using evidence to inform and improve our services.

If you're driven by purpose, skilled in research, and excited by the power of data to drive change, we'd love to hear from you.

Salary: Grade 5 salary scale: £25,614 - £31,325 per annum

Hours: 37.5 standard hours (including 30 minute daily paid break) (the post-holder may be required to undertake additional hours in order to ensure the effective execution of duties)

Contract Status: Permanent

Location: Hydepark House, 3 McKinney Road, Newtownabbey, (may need to travel throughout the Island of Ireland)

As a key member of the Communications, Engagement and Partnership Department, you will play a vital role in shaping how Extern understands and communicates the impact of its services. This role involves designing, conducting, and reporting on research and insights that inform service development, public consultations, and strategic reporting. You will also support the creation of Extern's Annual Reports for Ireland and Northern Ireland with impact analysis and contribute to tender applications through evidence-based insights.

The closing date for all completed applications is: 12:00pm on Monday 10th November 2025.

For informal enquiries please contact

EXTERN offer a competitive benefits package including;

26 days annual leave, increasing to 28 days after 3 years' service and 32 days after 5 years' service 11 statutory holidays

Generous pension Enhanced Occupational Sick Pay, Maternity Pay and Paternity Pay

Income Protection, Life Assurance and Wellbeing Programmes Comprehensive induction and training Regular Supervision Employee Assistance Programme Bike To Work Scheme

Extern is an Equal Opportunities employer

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