Insight Lead: CX & Supply Chain Analytics

Storio group is seeking an Insight Lead (Customer Experience) to bridge manufacturing, care and shipping data, turning insights into action across our supply chain. Reporting to the Head of Analytics in London, you will lead a small Amsterdam-based team and collaborate with cross-functional partners to improve the end-to-end customer journey.

You will build dashboards, analyze CSAT/NPS, and develop business cases for AI tools and channel optimizations, delivering value through data-driven