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Inside Sales Admin
Posted 2 hours 14 minutes ago by HAYS
Internal Sales Administrator required for new permanent job opportunity ,Chesterfield £27,000 - £29,000 (dependent on experience)
Permanent Full-time (Monday to Friday, 8:30am - 5:00pm)
Your new companyA well-established and growing organisation is seeking a driven Internal Sales Administrator to join their Sheffield-based team. This is an excellent opportunity to work within a fast-paced, customer-focused environment, supporting both existing client relationships and wider commercial growth.
Your new roleIn this role, you will act as a key point of contact for customers, managing inbound enquiries and proactively identifying opportunities to increase revenue across existing accounts.
Your responsibilities will include:
- Managing incoming customer queries via phone and email, processing and confirming orders accurately
- Advising customers on product ranges, availability and lead times
- Identifying opportunities to enhance orders through cross-selling and product recommendations
- Building and developing relationships with existing customers to maximise account potential
- Preparing and following up on quotations, working to convert enquiries into confirmed business
- Monitoring open orders and proactively resolving any issues that may impact delivery timelines
- Maintaining accurate records and ensuring systems are updated with relevant customer information
- Working closely with the external sales team to support wider account development
- Providing feedback on market activity, pricing and customer trends
- Have previous experience in a sales support, internal sales or customer account role
- Be confident communicating with customers and building strong working relationships
- Demonstrate a proactive and commercial approach to identifying sales opportunities
- Be highly organised with strong attention to detail
- Be comfortable working in a fast-paced environment and managing multiple priorities
- Have good IT skills, including experience with CRM systems and Microsoft Office
- Competitive salary of £27,000 - £29,000 depending on experience
- Full-time, permanent position with structured working hours
- Opportunity to join a supportive and collaborative team
- Exposure to a dynamic, commercially driven environment
- Potential for ongoing development and progression
HAYS
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