Infrastructure Platform Engineer (VDI)

University of the Arts London (UAL) is a world-leading creative University for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several centres and institutes that further the University's mission and social purpose, through the students and ideas we send out into the world and the partnerships we build to achieve social, environmental, and economic progress.

Digital & Technology at UAL is on an exciting journey, transitioning from a 'classic' IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL.

We are seeking a highly skilled Infrastructure Platform Engineer (VDI) to join our IT Infrastructure Platforms team. In this role, you will be primarily responsible for the design, deployment, management, and support of our enterprise Horizon VDI platforms, with a strong focus on Omnissa (formerly VMware) Horizon VDI solutions.

Approximately 75% of your responsibilities will focus on VDI, including user experience optimisation, automation, and virtual desktop life cycle management. The remaining 25% will involve managing and supporting the underlying VMware vSphere hypervisor infrastructure that powers our virtual desktop environment.

This is an ideal opportunity for an engineer passionate about delivering secure, scalable, and high-performing virtual desktop experiences using the latest in VMware/Omnissa technologies.

This role is a 3-year fixed term contract.

Experience

• Proven experience supporting and managing enterprise Horizon VDI platforms.
• Strong experience with; Omnissa Horizon, Unified Access Gateways, Connection Servers, Dynamic Environment Manager, App Volumes
• Solid understanding of Windows 10/11 and Windows Server 2016/2019/2022/2025 environments.
• Proficiency with VMware vSphere infrastructure for virtualization and resource management.
• Experience with Active Directory, Group Policy, DNS, and DHCP.
• Scripting skills using PowerShell or equivalent automation tools.
• Strong understanding of networking fundamentals related to VDI, including ports, protocols, load balancing, and Firewall configurations.
• Familiarity with endpoint management and application delivery methods.

UAL is a world-class University shaping the creative industries worldwide, with staff having access to a range of benefits, training and personal development to recognise and reward the contributions they make, as well as to encourage excellence, creativity and diversity, including:

• Competitive salary of £44,375 - £57,344 + 6% Market Supplement per annum, Dependent on experience
• 34 days annual leave plus public holidays
• Generous, defined benefit pension scheme
• Family-friendly policies, including 26 weeks of paid maternity or paternity leave

HAYS Technology have been retained by University of the Arts London to manage the search and recruitment of this role. For all enquiries, please contact Liam Cornelius-Rumsey at Hays Technology.