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Infrastructure Lead- IT

Posted 18 days 15 hours ago by Kids for the Future

Permanent
Full Time
Other
Cambridgeshire, Fordham, United Kingdom, CB7 5
Job Description
  • Location Newmarket Road,Fordham, CB7 5WW,United Kingdom
  • Employee Type Regular Full Time
Description
  • Lead the day-to-day management of global infrastructure services.
  • Ensure infrastructure remains secure, resilient, and highly available.
  • Manage cloud, server, storage, virtualisation, backup, and disaster recovery platforms.
  • Oversee Microsoft Azure, Microsoft 365, Active Directory, Group Policy and Entra ID services.
  • Act as a senior technical escalation point and mentor infrastructure team members.
  • Work collaboratively across IT and the business to deliver effective solutions.
  • Lead infrastructure projects, upgrades, and continuous improvement initiatives.
  • Manage infrastructure vendors, licensing, procurement, and service performance.
  • Act as Technical Lead for the Information Security Program.
Requirements
  • Experience in a senior infrastructure role.
  • Strong Microsoft Azure and Microsoft 365 administration skills.
  • Experience managing Citrix Virtual Apps and Desktops, Citrix Cloud, StoreFront, Delivery Controllers, Cloud Connectors, and NetScaler (ADC / Gateway)
  • Experience with Active Directory, Entra ID, identity management, and access controls.
  • Strong Windows Server and virtualisation experience (Proxmox, VMware, or Hyper-V).
  • Solid networking knowledge that includes DNS, DHCP, VPNs, firewalls, switching, and wireless networking.
  • Knowledge of cyber security best-practice.
  • Knowledge of backup, disaster recovery, and business continuity practices.
  • Strong troubleshooting, communication, and stakeholder management skills.
  • Experience managing suppliers or third-party service providers.
  • Experience within regulated industries such as life sciences, pharmaceuticals, biotechnology, or clinical research.
  • Knowledge of GxP, ISO 27001, or similar compliance frameworks.
  • Relevant Microsoft, Citrix, VMware, or security certifications.
Personal Attributes
  • Collaborative and approachable leadership style.
  • Able to balance strategic thinking with hands-on delivery.
  • Strong customer and service focus.
  • Comfortable managing competing priorities.
  • Committed to continuous improvement.
Success Measures
  • Reliable, secure, and resilient infrastructure services.
  • Successful delivery of infrastructure projects and improvements.
  • Strong cyber security posture and compliance.
  • Strong stakeholder and supplier relationships.
  • High levels of service quality and user satisfaction.
  • A well-documented and scalable infrastructure estate.
Summary
  • The Infrastructure Lead is responsible for the delivery, security, management and ongoing improvement of Resolian's global IT infrastructure.
  • The role combines technical leadership with hands-on responsibility across cloud services, networking, servers, virtualisation, Citrix, Microsoft 365, and end-user computing.
  • The role includes leadership of a small infrastructure team, management of key suppliers, and delivery of infrastructure projects.
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