Information Governance and Management Officer WCC623365

Select how often (in days) to receive an alert:

Information Governance and Management Officer WCC623365

Salary range: £42,912 - £46,854 per annum. Salary negotiable depending upon experience
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Temporary up to 12 Months
Closing date: 24 February 2026

About Us:

THE EXTRAORDINARY STORY OF DAPHNE'S INSIGHT

Corporate Services in Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their colleagues every day.

Daphne, our champion for people with learning difficulties, is a real beacon. She doesn't just advocate for colleagues with these difficulties, she teaches managers how to identify and understand the conditions and support their teams at work. Daphne has an innate ability to see the human behind every situation, helping them capitalise on strengths and overcome challenges to be their very best. With her empathy and expertise, she's a natural. But then, a lifetime of managing her own dyslexia and dyspraxia brings with it unique insight. Our people - and ultimately residents - benefit every day.

Please view the extraordinary story of Daphne's Insight here.

The Role:

As Information Management Officer, you too can make a powerful contribution. Freedom of Information, Subject Access, RIPA requests, and any other data responses will fall under your remit. You'll ensure that all responses are of a high quality, given due prioritisation and approved in a timely manner. Be the person who listens to users and makes sure their feedback is shared, especially when it shows how things could be improved.

You'll be part of the strategy for managing data and information. This will entail promoting current policies and supporting the development of new ones.

Communication will also be key. You'll organise and attend meetings to oversee improvements in the handling and value derived from data and information.

In all your work, you'll be conscious of the provision health and safety regulations and legislation, Data Protection/GDPR, the Council's Equal Opportunities and Customer Care policies.

This is your opportunity to join a dynamic, focused team in an evolving field. You'll get to work across departments in the Council, ensuring compliance with information management legislation.

You'll bring experience in responding to statutory information requests (FOI and Data Protection), information management practices, and appropriate corporate data standards. It would be desirable if you've also reviewed DPIAs.

You have a clear commitment to inclusion and diversity. Coupled with an absolute commitment to meet user need in the best, most efficient way. You're a reliable person to turn to on complex subject areas, with a knack for presenting information simply. An active listener, you'll make an effort to empathise with someone's viewpoint, even if you disagree with them. You're able to produce clear, lightweight reports to a range of stakeholders and successfully administer cross functional meetings.

Plus, you're clear on sourcing accurate information in a timely manner, and you're able to correctly interpret FOI, UK GDPR (and other legislation) to enable outcomes.

We'd like to see a relevant qualification (ISEB or BCS) or equivalent knowledge and experience.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three quarters of a million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision making and help todeterminethe city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represent the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit

As a forward thinking Council we appreciate that people work indifferent ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.